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TAW Mailbox: Mail Holding for Backpackers in Sydney

Quick answer

TAW Mailbox gives you a fixed Sydney address while you travel Australia. When a letter arrives we email you, open and scan it (if you allow us) so you can read it online, and hold the original for you to collect or forward. 6 months $149 ยท 12 months $199.

6 months

$149.00

  • Fixed Sydney address
  • Email alert when mail arrives
  • Letters scanned to your account
  • Collect or forward

Get 6 months

Best value

12 months

$199.00

  • Fixed Sydney address
  • Email alert when mail arrives
  • Letters scanned to your account
  • Collect or forward

Get 12 months

How it works

  1. Choose a plan and pay online. Your account is created at checkout.
  2. You get your personal mailbox number and address straight away by email.
  3. Use the address for your TFN, bank, tax, super and other letters.
  4. When mail arrives we email you. Letters are scanned so you can read them in your account.
  5. Collect the original with photo ID, or ask us to forward it.

What we open, and what we never open

  • We open and scan letters only, and only if scanning is turned on in your settings (it is on by default and you can switch it off at any time).
  • We never open cards, bank cards, bank or card information, or parcels. These are held sealed for you.
  • TFN letters are never sent as email attachments. You view them securely when you log in.

Where to collect

Level 1, 695-699 George Street, Haymarket NSW 2000
Monday to Friday, 9.30am to 4.30pm. Please bring photo ID.

Who can use it

Travellers in Australia on a Working Holiday or tourist visa, for personal mail. Not for business use.

Go to my mailbox

Frequently asked questions

How much is the TAW Mailbox?

6 months is $149 and 12 months is $199, including GST.

Can I use the TAW Mailbox for my TFN?

Yes. Use your mailbox address when you apply for your Tax File Number. We email you when it arrives and you can view the scan securely in your account.

Will you open my mail?

Only letters, and only if scanning is turned on in your settings. We never open cards, bank cards or parcels.

Can you forward my mail?

Yes, anywhere in Australia. Request it from your mailbox page. Postage may apply.

When can I collect mail?

Monday to Friday, 9.30am to 4.30pm, at Level 1, 695-699 George Street, Haymarket. Bring photo ID.